Terms of Service

Last updated: 12 Oct 2026

Welcome to Teera Bellesa™.

These Terms of Service govern your access to and use of the Teera Bellesa™ website, including our online store, products, services, content and other features made available through the website.

Throughout these Terms, the words “Teera Bellesa™”, “we”, “us” and “our” refer to Teera Bellesa™.

By accessing our website, browsing our products or placing an order with us, you agree to be bound by these Terms of Service, together with any other policies referenced on this website, including our Privacy Policy and Returns & Exchanges Policy.

If you do not agree with these Terms, please do not use our website or services.

1. Online Store Terms

By using this website, you confirm that you are legally permitted to enter into agreements under the laws applicable to you.

If you are using our website on behalf of or with the consent of a minor, you are responsible for their use of the website and compliance with these Terms.

You may not use our products, website or services for any unlawful or unauthorised purpose.

You must not use the website to:

  • Violate any applicable laws or regulations.

  • Infringe the intellectual property rights of Teera Bellesa™ or any third party.

  • Transmit viruses, malware or other harmful code.

  • Attempt to gain unauthorised access to our website, systems or accounts.

  • Interfere with the operation or security of the website.

  • Use our website for fraudulent or misleading activities.

Any breach of these Terms may result in the suspension or termination of your access to our website or services.

2. General Conditions

We reserve the right to refuse service, cancel or restrict an order where reasonably necessary, including where we suspect fraud, misuse, unauthorised resale or a breach of these Terms.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of our website, services, content or customer contact information without our prior written permission.

We may modify, suspend or discontinue any part of the website or services from time to time.

Headings used in these Terms are for convenience only and do not affect the interpretation of the provisions.

3. Website Information

We aim to ensure that the information published on our website is accurate and up to date.

However, information on the website may occasionally contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, availability, shipping charges or other information.

We reserve the right to correct, update or amend information on the website at any time.

We do not guarantee that all information available on the website will always be complete, accurate or current.

4. Products and Product Information

We make reasonable efforts to display our products, colours, prints, textures and images as accurately as possible.

However, colours displayed on different screens and devices may vary depending on the device, screen settings and other technical factors.

Product availability may change without notice.

We reserve the right to:

  • Limit the quantity of products available for purchase.

  • Limit or refuse an order.

  • Discontinue products.

  • Change product descriptions.

  • Change product pricing.

  • Correct product or website errors.

  • Cancel an order where information is materially incorrect.

Where an order is cancelled due to an error in pricing, availability or product information, we will take reasonable steps to notify the affected customer.

5. Pricing

All prices displayed on our website are stated in Malaysian Ringgit (RM) unless otherwise indicated.

Product prices are subject to change without prior notice.

Any applicable shipping charges or other charges will be displayed during the purchasing process where applicable.

We reserve the right to correct pricing errors, including errors relating to promotions or discounts.

6. Orders and Billing Information

We reserve the right to accept or reject any order.

We may limit or cancel quantities purchased per customer, household or order where necessary.

This may include orders associated with the same:

  • Customer account

  • Billing information

  • Shipping address

  • Payment method

  • Contact information

We may also restrict or cancel orders that appear to be placed for unauthorised resale or distribution.

You agree to provide accurate, complete and current information when placing an order.

This may include:

  • Full name

  • Billing information

  • Shipping address

  • Email address

  • Mobile number

  • Payment information

You are responsible for ensuring that the information provided is accurate so that we can process and deliver your order successfully.

7. Payment

Orders are subject to successful payment through the payment methods made available on our website.

We do not guarantee that every payment method will be available at all times.

Payment processing may be handled by third-party payment service providers. Your use of those payment services may also be subject to the provider's own terms and policies.

We do not store your complete payment card information unless expressly stated otherwise in our Privacy Policy or required for the operation of the relevant payment service.

8. Shipping and Delivery

Shipping and delivery are subject to the shipping options and delivery information displayed on our website at the time of purchase.

Estimated delivery times are provided as guidance and may vary due to:

  • Courier delays

  • Public holidays

  • Weather conditions

  • Peak shopping periods

  • Operational disruptions

  • Incorrect or incomplete delivery information

  • Circumstances beyond our reasonable control

Customers are responsible for providing an accurate shipping address and contact information.

For more information, please refer to our Shipping & Delivery Policy.

9. Returns and Exchanges

Our Returns & Exchanges Policy applies to eligible purchases made through our website.

Please review the Returns & Exchanges Policy before requesting an exchange or returning an item.

Unless otherwise stated in our applicable policy, exchange requests must comply with the specified eligibility requirements and applicable time period.

Our Returns & Exchanges Policy forms part of these Terms of Service.

10. Promotions and Discounts

From time to time, Teera Bellesa™ may offer promotions, discounts, vouchers or other promotional campaigns.

Each promotion may be subject to specific terms and conditions.

Unless otherwise stated:

  • Promotions cannot be exchanged for cash.

  • Promotional offers may be limited to specific products.

  • Promotional offers may have a specified validity period.

  • Promotions may not be combined with other offers.

  • We reserve the right to amend or discontinue a promotion where permitted by applicable law.

The specific terms of each promotion will apply where they differ from these general Terms.

11. Intellectual Property

All content available on the Teera Bellesa™ website, including but not limited to:

  • Brand names

  • Logos

  • Product images

  • Photography

  • Graphics

  • Videos

  • Designs

  • Text

  • Product descriptions

  • Website layouts

  • Marketing materials

  • Original creative content

is owned by or licensed to Teera Bellesa™ unless otherwise stated.

You may not reproduce, copy, modify, distribute, republish, sell, commercially exploit or otherwise use our content without our prior written permission.

Teera Bellesa™ and its associated branding may not be used in connection with any product or service without our prior written consent.

12. User Comments, Reviews and Submissions

If you submit reviews, comments, photographs, suggestions, feedback or other content to us, you represent that:

  • The content is accurate to the best of your knowledge.

  • You have the right to submit the content.

  • The content does not infringe the rights of another person.

  • The content does not contain unlawful, defamatory, abusive, obscene or misleading material.

  • The content does not contain malicious software or harmful code.

By submitting content to Teera Bellesa™, you grant us permission to use, reproduce, publish, display, adapt and distribute that content for business, marketing and promotional purposes, subject to applicable law and our Privacy Policy.

We reserve the right to remove or refuse content that we consider inappropriate, unlawful, misleading or inconsistent with these Terms.

13. Personal Information

Your submission of personal information through our website is governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, disclose and protect personal information submitted through the website.

Please review our Privacy Policy before providing personal information to us.

14. Third-Party Services and Tools

Our website may use third-party services, tools, applications or payment providers to support website functionality and order processing.

These third-party services may have their own terms and privacy policies.

Where applicable, your use of third-party services is subject to the terms and conditions of the relevant third-party provider.

Teera Bellesa™ is not responsible for the policies, availability, security or performance of third-party services outside our reasonable control.

15. Third-Party Links

Our website may contain links to third-party websites, platforms or services.

These links are provided for convenience and do not necessarily constitute an endorsement by Teera Bellesa™.

We are not responsible for the content, policies, security, availability or practices of third-party websites.

You should review the terms and privacy policies of any third-party website before using its services or providing personal information.

16. Prohibited Uses

You must not use our website or its content:

  1. For any unlawful purpose.

  2. To violate any applicable law or regulation.

  3. To infringe our intellectual property rights or the rights of others.

  4. To submit false, misleading or fraudulent information.

  5. To impersonate another person or entity.

  6. To harass, abuse, threaten or harm another person.

  7. To transmit viruses, malware or harmful code.

  8. To collect or misuse another person's personal information.

  9. To spam, phish or conduct fraudulent activities.

  10. To scrape, crawl or systematically extract website content without our permission.

  11. To interfere with or circumvent the security features of the website.

  12. To use the website in any way that may damage, disable or impair the website or interfere with other users.

We reserve the right to suspend or terminate access where we reasonably believe these Terms have been breached.

17. Disclaimer

We make reasonable efforts to maintain the availability and accuracy of our website.

However, we do not guarantee that:

  • The website will always be available.

  • The website will always operate without interruption.

  • The website will be completely error-free.

  • All information will always be accurate or current.

  • The website will be free from viruses or other harmful components.

To the extent permitted by applicable law, your use of the website is at your own risk.

Nothing in these Terms is intended to exclude or restrict any rights or protections that cannot lawfully be excluded or restricted under applicable Malaysian law.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Teera Bellesa™, its owners, employees, representatives, contractors, service providers and affiliates will not be liable for indirect, incidental, special or consequential loss arising from your use of the website or services.

This may include loss of data, business interruption, loss of profits or other indirect losses, except where such liability cannot lawfully be excluded or limited.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

19. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Teera Bellesa™, its owners, employees, representatives, contractors, service providers and affiliates from claims, losses, liabilities or reasonable expenses arising from:

  • Your breach of these Terms.

  • Your misuse of the website.

  • Your violation of applicable law.

  • Your violation of the rights of another person.

20. Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision shall be enforced to the maximum extent permitted by law or severed where necessary.

The remaining provisions will continue to remain in effect.

21. Termination

These Terms remain effective unless terminated by you or Teera Bellesa™.

We may suspend or terminate your access to the website or services if we reasonably believe that you have breached these Terms or engaged in unlawful, fraudulent or abusive conduct.

Any provisions that by their nature should survive termination will continue to apply after termination.

22. Entire Agreement

These Terms of Service, together with the policies and documents referenced on this website, constitute the agreement between you and Teera Bellesa™ regarding your use of the website and services.

Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision in the future.

23. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Malaysia.

Any disputes arising in connection with these Terms shall be subject to the applicable laws and jurisdiction of Malaysia.

24. Changes to These Terms

Teera Bellesa™ may update or revise these Terms of Service from time to time.

The latest version will be published on this page with the applicable update date.

You are responsible for reviewing this page periodically.

Your continued use of our website after changes have been published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

25. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Teera Bellesa™
Teera Bellesa @ Elmina Lakeside Mall
GF-63, Elmina Lakeside Mall
No. 5, Persiaran Garcinia
Elmina West
40170 Shah Alam
Selangor, Malaysia

WhatsApp: +6011 3666 5717

Customer Care Centre
Monday – Friday
10:00 AM – 6:00 PM

For questions relating specifically to returns or exchanges, please refer to our Returns & Exchanges Policy.